20 Nov 123
Symptom: SHIPPED SPARE PART Solution: SHIPPED SPARE PART Cause: SHIPPED SPARE PART Remarks: SHIPPED SPARE PART...
20 Nov 116
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE LD Solution: MULTIPLE SOLUTIONS Cause: LOST PHASE Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: COMPLETE UNIT STOPS OPERATION.REPAIR:1) CHECK THE MAIN BOARD OF OUTDOOR UNIT:SOLUTION 1) CHECK IF THE MAIN BOARD...
20 Nov 117
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE OE Solution: MULTIPLE SOLUTIONS Cause: UNDEFINED OUTDOOR UNIT ERROR Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE OUTDOOR AMBIENT...
20 Nov 118
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE P6 Solution: MULTIPLE SOLUTIONS Cause: COMMUNICATION MALFUNCTION BETWEEN THE DRIVE BOARD AND THE MAIN BOARD Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE DRIVE BOARD...
20 Nov 119
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE PF Solution: MULTIPLE SOLUTIONS Cause: MALFUNCTION OF AMBIENT TEMPERATURE SENSOR OF DRIVE BOARD Remarks: DESCRIPTION:THE COMPLETE UNIT STOPS OPERATION.REPAIR:1) CHECK IF THE AMBIENT TEMPERATURE SENSOR OF THE DRIVE BOARD IS WELL CONNECTED OR NOT. IF NOT, PLEASE FIX CONNECTION2) CHECK IF THE...
20 Nov 120
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE RF Solution: MULTIPLE SOLUTIONS Cause: MALFUNCTION OF RF MODULE Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE WIRE OF RF MODULE IS WELL CONNECTED OR...
20 Nov 121
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE U2 Solution: MULTIPLE SOLUTIONS Cause: LOST PHASE PROTECTION OF COMPRESSOR Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE MAIN...
20 Nov 106
Symptom: DRIPPING WATER FROM THE INSIDE UNIT Solution: COIL CLEANER, DRAIN CLEAN, UNIT LEVEL, SHORT OF REFRIGERANT GAS Cause: DIRTY COIL, DRAIN LINE CLOTTED, UNIT NOT BEEN LEVEL Remarks: REPAIR:1) MAKE SURE THE COIL IS NOT DIRTY AND IS CREATING ICE THAT WOULD LEAD TO WATER LEAK. ...
20 Nov 122
Symptom: E6 Solution: SHIPPED SPARE PART Cause: CUT WIRE Remarks: SHIPPED SPARE PART...
20 Nov 107
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE F0 Solution: MULTIPLE SOLUTIONS Cause: REFRIGERANT INSUFFICIENT PROTECTION/CUT-OFF PROTECTION OF REFRIGERANT Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE. *AC UNIT IN HEATING MODE: COMPLETE UNIT STOPS OPERATION.REPAIR:1) CHECK IF THE...