23 Apr 123
Symptom: SHIPPED SPARE PART Solution: SHIPPED SPARE PART Cause: SHIPPED SPARE PART Remarks: SHIPPED SPARE PART...
23 Apr 122
Symptom: E6 Solution: SHIPPED SPARE PART Cause: CUT WIRE Remarks: SHIPPED SPARE PART...
23 Apr 121
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE U2 Solution: MULTIPLE SOLUTIONS Cause: LOST PHASE PROTECTION OF COMPRESSOR Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE MAIN...
23 Apr 120
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE RF Solution: MULTIPLE SOLUTIONS Cause: MALFUNCTION OF RF MODULE Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE WIRE OF RF MODULE IS WELL CONNECTED OR...
23 Apr 119
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE PF Solution: MULTIPLE SOLUTIONS Cause: MALFUNCTION OF AMBIENT TEMPERATURE SENSOR OF DRIVE BOARD Remarks: DESCRIPTION:THE COMPLETE UNIT STOPS OPERATION.REPAIR:1) CHECK IF THE AMBIENT TEMPERATURE SENSOR OF THE DRIVE BOARD IS WELL CONNECTED OR NOT. IF NOT, PLEASE FIX CONNECTION2) CHECK IF THE...
23 Apr 118
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE P6 Solution: MULTIPLE SOLUTIONS Cause: COMMUNICATION MALFUNCTION BETWEEN THE DRIVE BOARD AND THE MAIN BOARD Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE DRIVE BOARD...
23 Apr 117
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE OE Solution: MULTIPLE SOLUTIONS Cause: UNDEFINED OUTDOOR UNIT ERROR Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE. *AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.REPAIR:1) CHECK IF THE OUTDOOR AMBIENT...
23 Apr 116
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE LD Solution: MULTIPLE SOLUTIONS Cause: LOST PHASE Remarks: DESCRIPTION:*AC UNIT IN COOLING MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING. *AC UNIT IN HEATING MODE: COMPLETE UNIT STOPS OPERATION.REPAIR:1) CHECK THE MAIN BOARD OF OUTDOOR UNIT:SOLUTION 1) CHECK IF THE MAIN BOARD...
23 Apr 115
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE L1 Solution: REPLACE THE INSPECTION BOARD Cause: MALFUNCTION OF HUMIDITY SENSOR Remarks: DESCRIPTION:THE COMPRESSOR, OUTDOOR UNIT AND INDOOR UNIT STOP OPERATING.REPAIR:1) CHECK THE INSPECTION BOARD:SOLUTION 1) CHECK IF THE INSPECTION BOARD IS DAMAGED. IF YES, PLEASE REPLACE THE INSPECTION BOARD...
23 Apr 114
Symptom: DXG-18, DXH-18, MGC-18 - ERROR CODE JF Solution: MULTIPLE SOLUTIONS Cause: COMMUNICATION MALFUNCTION BETWEEN INDOOR UNIT AND INSPECTION BOARD Remarks: DESCRIPTION:UNIT IN NORMAL OPERATION.REPAIR:1) CHECK CONNECTION BETWEEN INDOOR UNIT AND INSPECTION BOARD:SOLUTION 1) CHECK IF THERE IS A BAD CONNECTION BETWEEN INDOOR UNIT AND INSPECTION BOARD. IF YES,...