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Symptom: DXG-18, DXH-18, MGC-18 – ERROR CODE E5

Solution: MULTIPLE SOLUTIONS

Cause: OVERCURRENT PROTECTION

Remarks:

DESCRIPTION:

*AC UNIT IN COOLING/DRY MODE: THE COMPRESSOR AND OUTDOOR FAN STOP WHILE THE INDOOR FAN CONTINUES TO OPERATE.

*AC UNIT IN HEATING MODE: ALL LOADS STOP OPERATION.

REPAIR:

1) THE SUPPLY VOLTAGE IS UNSTABLE. IT SHOULD BE 90%-110% RATED VOLTAGE:

SOLUTION 1) CHECK IF THE SUPPLY VOLTAGE IS STABLE OR NOT. IF NOT, PLEASE ADD A VOLTAGE REGULATOR AND ELIMINATE MALFUNCTION

2) THE SUPPLY VOLTAGE IS TOO LOW AND THE LOAD IS TOO HEAVY:

SOLUTION 2) CHECK IF THE SUPPLY VOLTAGE IS TOO LOW AND THE LOAD IS TOO HEAVY. IF YES, PLEASE IMPROVE/ADJUST THE POWER SUPPLY VOLTAGE

3) TEST THE CURRENT OF THE LIVE WIRE:

SOLUTION 3) CHECK IF THE CURRENT OF THE LIVE WIRE IS LARGER THAN THE VALUE OF OVERLOAD PROTECTION. IF NOT, PLEASE CHECK THE PCB

4) THE HEAT EXCHANGERS ARE MALFUNCTIONING:

SOLUTION 4) CHECK IF THE HEAT EXCHANGERS ARE TOO DIRTY OR HAVE SOME DEFECTS WITH AIR RETURN

5) THE FAN SPEED IS NOT NORMAL:

SOLUTION 5) CHECK IF THE FAN SPEED IS ABNORMAL. IF YES, IT MAY BE BROKEN AND NEEDS REPLACEMENT

6) THE COMPRESSOR DOES NOT RUN, OR THERE IS SOME OTHER MALFUNCTION:

SOLUTION 6) CHECK IF THE COMPRESSOR DOES NOT RUN, OR IF THERE IS SOME OTHER MALFUNCTION LIKE NOISE, OIL LEAKS OR IF A COMPRESSOR SHELL THAT IS TOO HOT.

7) THERE ARE BLOCKAGES IN THE SYSTEM:

SOLUTION 7) CHECK IF THERE ARE SOME BLOCKAGES IN THE SYSTEM. IF YES, REPLACE THE BLOCKAGE COMPONENT