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Symptom: DXG-18, DXH-18, MGC-18 – ERROR CODE E2

Solution: MULTIPLE SOLUTIONS

Cause: ANTI-FREEZING PROTECTION

Remarks:

DESCRIPTION:

AC UNIT IN COOLING/DRY MODE: THE COMPRESSOR AND OUTDOOR FAN STOP OPERATING WHILE THE INDOOR FAN CONTINUES TO OPERATE.

REPAIR:

1) POOR AIR RETURN IN INDOOR UNIT:

SOLUTION 1) CHECK IF THERE ARE ANY OBSTRUCTIONS AND MAKE SURE THE AIR RETURN WORKS SMOOTHLY

2) FAN SPEED IS ABNORMAL:

SOLUTION 2) CHECK IF THE RUNNING SPEED OF THE FAN MOTOR IS NORMAL. IF NOT, PLEASE REPLACE THE FAN MOTOR OR PCB

3) THE EVAPORATOR IS DIRTY:

SOLUTION 3) CHECK IF THE EVAPORATOR/FILTER IS DIRTY OR NOT. IF IT IS DIRTY, PLEASE CLEAN IT

4) LEAKAGE OF REFRIGERANT:

SOLUTION 4) REPAIR LEAKAGE AND ADD REFRIGERANT PER NAME PLATE OR INSTRUCTIONS FROM FACTORY

5) THE RESISTANCE OF TUBE SENSOR IS ABNORMAL:

SOLUTION 5) REPLACE A NEW CORRESPONDING TUBE SENSOR

6) MALFUNCTIONING OF INDOOR UNIT CONTROLLER:

SOLUTION 6) REPLACE A NEW CORRESPONDING INDOOR CONTROLLER